Two payment methods are available to pay online:
If you would like to cancel your tickets, please contact us by phone +30 2815 000200 (call charges may vary depending on your telecommunication provider) and we will inform you of the required actions, such as drawing up an email with a request for the ticket return.
You have the right to cancel your purchase as provided for in Article 4 of Law N.2251 / 1994. You can cancel your order within fourteen (14) days after its execution if you have not yet visited the park.
In addition, according to the Directive 2013/11/EU (https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2. show & lng = EL) a user is entitled to initiate the Alternative Dispute Resolution
In the event that any dispute arises, the courts of the company’s headquarters, namely the Courts of Heraklion, Crete, are responsible for its resolution.
We open early May and close in the middle of October every year depending on weather conditions.
10:00 - 18:00
Watercity slides are rated on 1,2 and 3 levels. Our games and water slides accessibility is based on height rather than age starting at 1m and 40cm as the minimum height to enter all slides. Children 90 cm to 1m 40cm can play on the slides rated 1 and 2 while smaller kids can only play in children pools and on the slides rated 1.